Senior MSP IT Technician | Fast-Paced IT Support & Growth

TeamLogic IT, West Miami, FL; Coral Gables (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Flexible Scheduling

Competitive Compensation

People First Culture

Training & Development

Job summary

A leading IT service provider in Coral Gables is seeking an experienced IT Technician to oversee system functionality and support end users. Key responsibilities include troubleshooting technical issues, managing server and network operations, and collaborating with a dedicated team. Ideal candidates should have substantial MSP experience, strong customer service and problem-solving skills, and relevant certifications. Join a people-first culture that prioritizes professional growth and development opportunities.

Qualifications

• 5 years of work experience in the Managed Service Provider (MSP) field.
• Good knowledge of English and Spanish.
• Satisfactory Background Check contingent to hiring.

Responsibilities

• Respond to service desk requests via various channels.
• Perform hands-on desktop support and hardware repairs.
• Manage server administration and network maintenance.

Skills

Problem-solving

Customer service

Multi-tasking

Organizational skills

Network administration

Education

CompTIA Network+/Security+ certifications

Experience with desktop and server operating systems

Tools

Active Directory

Remote management tools

Network firewall tools

Job description

A leading IT service provider in Coral Gables is seeking an experienced IT Technician to oversee system functionality and support end users. Key responsibilities include troubleshooting technical issues, managing server and network operations, and collaborating with a dedicated team. Ideal candidates should have substantial MSP experience, strong customer service and problem-solving skills, and relevant certifications. Join a people-first culture that prioritizes professional growth and development opportunities.