MSP IT Support Technician — Remote & On-site
TeamLogic IT, Fort Lauderdale, FL
14 days+
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Benefits offered by this job
Job summary
A leading Managed Services Provider is seeking a Managed IT Services (MSP) Level 1 Technician in Fort Lauderdale, FL. This role requires exceptional problem-solving skills and a strong IT foundation to deliver high-quality support to small to medium-sized businesses. Candidates should have a degree in IT or a related field and prior experience in IT support. The position offers competitive compensation, performance-based bonuses, and opportunities for professional development and career advancement.
Qualifications
- Prior experience in an MSP or IT support environment, preferable with SMB clients (minimum 24 months).
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Strong analytical and troubleshooting skills.
Responsibilities
- Provide remote and on-site technical support to SMB clients.
- Perform routine maintenance tasks on client systems.
- Communicate with clients about incident status and satisfaction.
Skills
Technical Support
Windows and macOS proficiency
Problem-Solving
Customer Service
Communication
Education
Degree in Information Technology or related field
Tools
Remote Monitoring and Management (RMM) tools
Ticketing Systems
Job description
A leading Managed Services Provider is seeking a Managed IT Services (MSP) Level 1 Technician in Fort Lauderdale, FL. This role requires exceptional problem-solving skills and a strong IT foundation to deliver high-quality support to small to medium-sized businesses. Candidates should have a degree in IT or a related field and prior experience in IT support. The position offers competitive compensation, performance-based bonuses, and opportunities for professional development and career advancement.
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