Senior MSP Technician: Advanced Helpdesk & Infrastructure

Velocity IQ, LLC; Town of Florida (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Short-Term Disability Insurance

Life Insurance

Paid time off

Paid Holidays

Bonus opportunities

Job summary

Velocity IQ, LLC is searching for a dedicated Level 2 MSP Technician in Florida to deliver advanced IT support services. The role focuses on ensuring smooth IT operations, project execution, and collaborating with clients to enhance their infrastructure.

Candidates should possess at least 5 years of experience in a similar role, alongside expertise in Microsoft 365 and Active Directory. The position includes a competitive salary of $50,000 and comprehensive insurance coverage.

Qualifications

• 5+ years of experience in an MSP or similar IT support environment.
• Proficiency in Microsoft 365, Windows Server, and Active Directory.
• Strong understanding of networking concepts (VLANs, DNS, DHCP, VPNs).

Responsibilities

• Provide advanced Level 2 technical support to resolve escalated issues.
• Deploy, monitor, and maintain server environments, including virtualized systems.
• Assist with IT project planning and execution such as system migrations.

Skills

Microsoft 365

Active Directory

Networking concepts

Virtualization technologies

Communication skills

Tools

Windows Server

VMware

CompTIA Network+

VoIP systems

Job description

Velocity IQ, LLC is searching for a dedicated Level 2 MSP Technician in Florida to deliver advanced IT support services. The role focuses on ensuring smooth IT operations, project execution, and collaborating with clients to enhance their infrastructure.

Candidates should possess at least 5 years of experience in a similar role, alongside expertise in Microsoft 365 and Active Directory. The position includes a competitive salary of $50,000 and comprehensive insurance coverage.