Senior Mortgage Loan Processor - Drive Smooth Closings

CrossCountry Mortgage Mountain Region; Denver (CO); On-site; USD 58,500 - 71,500; Full time

Job summary

CrossCountry Mortgage Mountain Region is seeking a Senior Loan Processor in Denver to support our loan processing team. You will verify documents, coordinate with underwriters, title companies, and real estate partners to ensure accurate, timely closings while delivering strong customer service.

The ideal candidate has several years of mortgage processing experience, knowledge of FNMA, FHA, VA, USDA and Conventional programs, and proficiency with LOS, AUS, and Encompass.

Qualifications

• 2–3 years of loan processing experience in a mortgage banker or lending company, bank, or credit union.
• Strong attention to detail, customer service, time management, and communication skills.
• Working knowledge of federal and state mortgage regulations.
• Knowledge of FNMA, FHA, VA, USDA, and Conventional loan programs.
• Experience with LOS, AUS, and Encompass preferred.

Responsibilities

• Obtain and verify loan documentation for underwriters (title insurance, appraisals, loan applications, credit reports, income/asset declarations).
• Submit loan file documentation into necessary software programs accurately.
• Facilitate timely loan closings by coordinating with title companies, real estate agents, mortgage officers, borrowers, and underwriters.
• Ensure loan files and disclosures comply with company policies and state/federal lending guidelines.
• Order third‑party documentation/reports, maintain the mortgage file, and assist in clearing underwriting conditions.
• Review loan applications for completeness and regulatory compliance.
• Communicate proactively with clients to provide updates throughout the loan process.
• Coordinate with underwriters to resolve issues during loan approval.
• Maintain detailed records of all loan transactions and communications in the system.
• Identify opportunities to streamline processes and improve efficiency within the team.

Skills

Loan processing

Attention to detail

Time management

Customer service

Regulatory knowledge

Communication

Bilingual

Tools

MS Office

LOS

AUS

Encompass

Job description

CrossCountry Mortgage Mountain Region is seeking a Senior Loan Processor in Denver to support our loan processing team. You will verify documents, coordinate with underwriters, title companies, and real estate partners to ensure accurate, timely closings while delivering strong customer service.

The ideal candidate has several years of mortgage processing experience, knowledge of FNMA, FHA, VA, USDA and Conventional programs, and proficiency with LOS, AUS, and Encompass.