Senior Mortgage Lending Expert

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago is seeking a Senior Home Lending Advisor to guide clients through the loan journey, advise on product options, and ensure regulatory compliance while delivering an outstanding customer experience.

You will partner with bankers to originate mortgage loans, mentor branch teams, and promote a broad set of home lending products, FHA/VA/FNMA/FHLMC guidelines, keeping client needs at the center.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.

Skills

Mortgage lending

Sales experience

Real estate knowledge

Communication skills

FHA/VA/FNMA/FHLMC knowledge

Education

Bachelor's degree or equivalent

Tools

Windows PC skills

Job description

JPMorgan Chase & Co. in Chicago is seeking a Senior Home Lending Advisor to guide clients through the loan journey, advise on product options, and ensure regulatory compliance while delivering an outstanding customer experience.

You will partner with bankers to originate mortgage loans, mentor branch teams, and promote a broad set of home lending products, FHA/VA/FNMA/FHLMC guidelines, keeping client needs at the center.