Senior Mortgage Lending Advisor

Next Frontier Capital; Winston-Salem (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

JPMorgan Chase in Winston-Salem is seeking a Senior Home Lending Advisor to be the primary contact for customers throughout the loan lifecycle, applying deep knowledge of home lending products to guide decisions.

You will collaborate with branch teams, lenders, and marketing partners to deliver an outstanding customer experience, ensure compliance, and build lasting relationships with clients and referral partners.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending

Sales experience

Customer service

Real estate market knowledge

Regulatory compliance

Education

Bachelor's degree or equivalent work experience in sales and/or real estate

Tools

Windows PC

Job description

JPMorgan Chase in Winston-Salem is seeking a Senior Home Lending Advisor to be the primary contact for customers throughout the loan lifecycle, applying deep knowledge of home lending products to guide decisions.

You will collaborate with branch teams, lenders, and marketing partners to deliver an outstanding customer experience, ensure compliance, and build lasting relationships with clients and referral partners.