Senior Mortgage Lending Advisor

JP Morgan Chase; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

JP Morgan Chase is seeking a Senior Home Lending Advisor to serve as the primary contact for home loan clients, guiding them through the loan lifecycle. The role emphasizes regulatory compliance, cross-team collaboration, and delivering a superior customer experience.

The team supports you with deep product knowledge across home lending options. You will mentor branch staff, build client relationships, and advocate for customers while promoting mortgage solutions and related services.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works with bankers, meets with customers and introduces new clients to bankers for additional products and services.
• Collaborates with the team to create an outstanding customer experience using marketing efforts and programs.
• Develops a strong partnership with assigned retail branches to promote mortgage loan originations.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis, product knowledge, and customer needs.

Skills

Mortgage lending

Retail banking sales

Real estate market knowledge

Communication skills

FHA/VA/FNMA/FHLMC guidelines

Education

Bachelor's degree or equivalent (sales/real estate)

Job description

JP Morgan Chase is seeking a Senior Home Lending Advisor to serve as the primary contact for home loan clients, guiding them through the loan lifecycle. The role emphasizes regulatory compliance, cross-team collaboration, and delivering a superior customer experience.

The team supports you with deep product knowledge across home lending options. You will mentor branch staff, build client relationships, and advocate for customers while promoting mortgage solutions and related services.