Senior Mortgage Advisor: Guiding Homeownership Dreams

JPMorgan Chase; Akron (OH); On-site; USD 70,000 - 120,000; Full time

Job summary

JPMorgan Chase in Akron, OH is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of their loan. You will guide clients through home financing options and ensure compliance with regulatory requirements while coordinating with the Home Lending team to deliver a seamless loan experience.

The role emphasizes building strong relationships within the local market, mentoring branch staff, and driving mortgage originations through consultative

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Excellent written and oral comms

Real estate market knowledge

Regulatory compliance awareness

Sales experience

Education

Bachelor's degree or equivalent in sales/real estate

Tools

Windows PC skills

Job description

JPMorgan Chase in Akron, OH is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of their loan. You will guide clients through home financing options and ensure compliance with regulatory requirements while coordinating with the Home Lending team to deliver a seamless loan experience.

The role emphasizes building strong relationships within the local market, mentoring branch staff, and driving mortgage originations through consultative