Senior Mobility Engineer: Workspace ONE & MDM Expert

Compass Pointe Consulting, LLC; Washington; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Life insurance (Basic)

Short-Term Disability

Accident Insurance

Term Life Insurance

Whole Life Insurance

401k

Job summary

Compass Pointe Consulting, LLC is seeking a Senior Mobility Engineer to manage and support mobile device solutions in Workspace One environments. You will design, develop, and administer mobile platforms and collaborate with Office 365 and AD services.

The role requires hands-on experience with Windows Server, MDM design, and 24x7 on-call support. Onsite in Washington, with remote work possible upon request via House equipment.

Qualifications

• 4+ years of hands-on operations support with Windows Server 2019 or greater.
• Experience with Windows Server Management and Vulnerability Remediation Patching.
• 5+ years operations support experience with MDM design and implementation.
• 4+ years operations support experience with Workspace One UEM.
• Flexible schedule and 24x7 on-call availability.
• Knowledge of Workspace One UEM, Workspace One Access, Microsoft Office 365 applications, Microsoft Active Directory, and Windows Server Administration is a plus.

Responsibilities

• Provide technical support for all mobile device issues via our ticketing system, telephone, or email.
• Coordinate and assist with the installation and maintenance of mobile platforms software/hardware and mobile devices for in-house teams, remote employees, vendors, and contractors as needed.
• Assist with the development of IT procedures to increase efficiency, enhance workflow, and improve customer satisfaction.
• Perform configuration management and develop supporting documentation.
• Communicate both orally and in writing with senior staff, organizational stakeholders, internal systems administrators, and the non-technical user community.

Skills

Operations support

On-call availability

Communication skills

Tools

Workspace One UEM

Workspace One Access

Microsoft Office 365

Microsoft Active Directory

Windows Server Administration

Job description

Compass Pointe Consulting, LLC is seeking a Senior Mobility Engineer to manage and support mobile device solutions in Workspace One environments. You will design, develop, and administer mobile platforms and collaborate with Office 365 and AD services.

The role requires hands-on experience with Windows Server, MDM design, and 24x7 on-call support. Onsite in Washington, with remote work possible upon request via House equipment.