Mobility Specialist

Tata Consultancy Services; Richmond (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A global consulting firm is looking for an experienced Mobile Device Administrator to manage configurations and support for platforms like Microsoft Intune and VMware Workspace One. The ideal candidate will have strong problem-solving skills and knowledge in mobile devices administration. Key tasks include resolving technical issues, application provisioning, and supporting field users. This role offers an opportunity to work with cutting-edge mobile technologies in a dynamic environment.

Qualifications

• Good experience on Microsoft Intune/AirWatch/Workspace One administration and support.
• Knowledge of JAMF and O365 is desired.
• Experience with mobile devices configuration and management.

Responsibilities

• Solve technical issues related to mobile devices enrollment and email setup.
• Manage mobile device stock and resupply.
• Provide mobility technical support for data sync and coverage issues.

Skills

Experience in Microsoft Intune administration

Knowledge of AirWatch

Understanding of JAMF

Experience with O365

Technical problem-solving

Tools

VMware AirWatch

Workspace One

Intune

Job description

• Good experience on Microsoft Intune/AirWatch/Workspace One administration and support
• Knowledge of JAMF and O365 is desired
• Mobile devices configuration and application management through VMware AirWatch/WorkSpace/Intune/Apple DEP
• Platform administration of VMware Workspace One/Microsoft Intune
• Solve technical issues related to mobile devices enrollment, e-mail setup, application provisioning, remote wipe etc.
• Manage local Mobile device stock and resupply
• Mobility Policy/Process Question
• Mobile Device procurement and Activation
• Perform Employee and Contractor monthly off boarding/auditing as per mobility Termination process
• Mobility Technical Support : Data Sync, WiFi, Coverage issues/queries, OS Update, VPN
• VMware Workspace One- User group creation/ maintenance, Create VMware Workspace One Accounts
• Mobility Support for Field Sales Users
• Application Deployment & Maintenance for Mobile App Store
• Redirect to business applications owners if a specific application support is needed
• Coordinate with onsite teams for new mobility services deployment
• Support 4G card management needs especially for asset tracking and mobile device support
• Be proactive in relation to new development such as but not limited to bring your own device (BYOD)
• Integration planning for Workspace to Intune Image Deployment