Senior UEM Engineer: Workspace ONE & Windows Server Expert

Systems Plus, Inc.

Washington (District of Columbia)

On-site

USD 110,000 - 140,000

Full time

14 days+

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Job summary

Systems Plus, Inc. in Washington, DC is seeking a Senior Unified Endpoint Management (UEM) Engineer to join our on-site team. You will provide technical support for mobile devices, coordinate platform deployments, and contribute to IT process improvements.

Ideal candidates have 5+ years in IT operations, strong Windows Server and MDM (Workspace ONE) experience, and proficiency with Active Directory and Office 365. A flexible schedule and 24x7 on-call availability are required.

Qualifications

4+ years of operation support experience with Windows Server 2019 or greater.
Experience with Windows Server management and vulnerability remediation patching.
5+ years of operations support experience with MDM design and implementation desired.
4+ years of operations support experience with Workspace ONE UEM.
Flexible schedule and 24x7 on-call support.

Responsibilities

Provide technical support for mobile device issues via ticketing system, telephone, or email.
Coordinate and assist with the installation and maintenance of mobile platforms software/hardware and mobile devices for in-house teams, remote employees, vendors, and contractors as needed.
Assist with the development of IT procedures to increase efficiency, enhance workflow, and improve customer satisfaction.
Perform configuration management and develop supporting documentation.
Communicate both orally and in writing with senior staff, organizational stakeholders, internal systems administrators, and the non-technical user community.