Senior Manager, Commercial Accounts

Ramp; New York (NY); Presencial; USD 150 000 - 210 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible PTO

Home-office equipment

Health and wellness stipend

Intra-office travel budget

Weekly coffee stipend

Resumo da oferta

Ramp is hiring a Manager on the Commercial Account Management team in the United States. You will lead a team of Account Managers who serve as dedicated partners for Ramp's fastest growing customers, driving expansion, renewal, and retention across a high-volume book of business.

You will coach your team to uncover multi-product expansion opportunities, sharpen a proven account management motion, and translate product and GTM changes into how your team sells and engages with executives.

Qualificações

• Minimum 6 years of customer-facing or direct sales experience.
• At least 2 years in a people-management role.
• Proven track record of leading high-performing teams in a high-velocity sales environment.
• Experience with CRM tools and dashboards.
• Consultative sales mindset with strong analytical skills.
• Experience selling to C-level executives and finance teams.

Responsabilidades

• Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio.
• Own team-level pipeline, forecasting, and revenue targets with clear metrics.
• Develop and execute scalable upsell/cross-sell strategies and maintain robust expansion pipeline.
• Build understanding of Ramp customer personas; instill a consultative, trusted-advisor approach.
• Equip team with sales methodologies to uncover customer needs and pain points.
• Stay aligned with Ramp product and GTM shifts and translate them to team selling.
• Synthesize customer feedback to inform Ramp's product roadmap and communications.
• Partner cross-functionally with Sales, Marketing, Product, and Operations to improve efficiency and advocate for customers.

Conhecimentos

People management

Team leadership

Forecasting

Pipeline management

Strategic sales

C-level engagement

Cross-functional collaboration

Ferramentas

Salesforce

Descrição da oferta de emprego

Ramp is hiring a Manager on the Commercial Account Management team in the United States. You will lead a team of Account Managers who serve as dedicated partners for Ramp's fastest growing customers, driving expansion, renewal, and retention across a high-volume book of business.

You will coach your team to uncover multi-product expansion opportunities, sharpen a proven account management motion, and translate product and GTM changes into how your team sells and engages with executives.