Head of Account Management - High-Growth SaaS

Ramp; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment stipend

Health and wellness stipend

Intra-office travel budget

Weekly coffee stipend

Job summary

Ramp is seeking a front-line manager to lead a group of Account Managers responsible for hunting, pitching, and expanding the customer base. You will embed in key relationships, drive pipeline, and own performance metrics in a fast-paced, high-growth environment.

You will hire, coach, and develop the next generation of AMs, partner with Sales, CX, CSM, Risk, and Product, and continuously refine processes as the segment scales.

Qualifications

• 5+ years quota-carrying sales or account management experience with a proven track record of exceeding goals.
• 5+ years building and leading account management or sales teams with a track record of exceeding goals.
• Experience in fast-paced GTM environments, ideally SaaS or AI.

Responsibilities

• Build and run a high-performing team of 6-8 Account Managers and set culture, morale, and daily execution.
• Engage directly with key customers and top accounts, building trust and long-term partnerships.
• Own the number: manage quota performance and pipeline generation to hit activation, retention, and expansion goals.
• Forecast and report team performance to senior leadership with clear visibility into what's working.
• Hire and develop AMs through product training, buyer personas, competition, and tooling.
• Coach with daily 1:1s, review call feedback, lead enablement sessions, and map career paths for each rep.
• Refine processes and tooling to improve output as the segment scales.
• Collaborate cross-functionally with Sales, CX, CSM, Risk, and Product to unblock and drive outcomes.

Skills

Quota-carrying sales

Account management leadership

GTM experience

Talent development

Executive communication

Data analytics tools

Education

Bachelor's degree

Tools

Salesforce

Looker

Excel

Job description

Ramp is seeking a front-line manager to lead a group of Account Managers responsible for hunting, pitching, and expanding the customer base. You will embed in key relationships, drive pipeline, and own performance metrics in a fast-paced, high-growth environment.

You will hire, coach, and develop the next generation of AMs, partner with Sales, CX, CSM, Risk, and Product, and continuously refine processes as the segment scales.