Head of Commercial Account Management

Ramp Corp.; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible PTO

Health and wellness stipend

Relocation expense coverage to NYC or

Weekly coffee stipend

Job summary

Ramp is hiring a Manager on the Commercial Account Management team in the United States. You will lead a team of Account Managers serving Ramp's fast‑growing customers, driving revenue through expansion, renewal and retention while delivering a white‑glove, trusted-advisor experience.

You will coach your team to uncover and close multi‑product expansion opportunities and refine the account management motion as Ramp scales.

Qualifications

• Minimum 6 years in customer-facing or direct sales; at least 2 years in people management.
• Proven track record leading high-performing teams in a high-velocity sales environment.
• Experience with CRM tools (Salesforce preferred) and the ability to build and maintain team-level reporting.
• Background in outbound prospecting, product demonstrations, and hands-on sales tools and processes.
• Consultative sales mindset with strong analytical skills and strategic coaching ability.
• Comfort engaging with C-level executives, finance teams, and key decision makers.
• Consistent track record of hitting or exceeding team sales targets in a fast-paced, metrics-driven environment.
• Strong operational rigor and data-driven approach to tracking performance.

Responsibilities

• Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention.
• Own team-level pipeline, forecasting, and revenue targets with clear metrics.
• Develop and execute scalable upsell/cross-sell strategies to maintain healthy expansion.
• Build deep understanding of Ramp customer personas and instill a trusted-advisor approach.
• Equip team with sales methodologies to uncover customer needs effectively.
• Stay aligned with product and go-to-market changes and translate them into selling strategies.
• Synthesize customer feedback to inform Ramp's roadmap and communications.
• Partner with Sales, Marketing, Product, and Operations to improve efficiency and advocate for customers.
• Hire and onboard top talent as the team scales.

Skills

Sales leadership

People management

CRM tools

Outbound prospecting

Consultative selling

C-level engagement

Analytics

Communication

Planning & organizing

Entrepreneurial mindset

Tools

Salesforce

Job description

Ramp is hiring a Manager on the Commercial Account Management team in the United States. You will lead a team of Account Managers serving Ramp's fast‑growing customers, driving revenue through expansion, renewal and retention while delivering a white‑glove, trusted-advisor experience.

You will coach your team to uncover and close multi‑product expansion opportunities and refine the account management motion as Ramp scales.