Senior Medical Support Coordinator – Interdisciplinary Care

U.S. Department of Veterans Affairs; La Crosse (WI); On-site; USD 52,000 - 78,000; Full time

Job summary

The U.S. Department of Veterans Affairs Health Administration Department at the Tomah VA coordinates Advanced MSA assignments and workflow within an interdisciplinary unit.

Candidates should have knowledge of scheduling patient appointments, medical terminology, and strong communication skills to support multiple clinics and care delivery models. Advanced knowledge of medical terminology and clinic flow, plus the ability to organize work and delegate tasks to meet deadlines, are essential for

Qualifications

• High school diploma, GED, or proficiency certificate from a State or territorial-level Board or Department of Education.
• One year of experience directly related to Medical Support Assistant duties at GS-7 level sought.

Responsibilities

• Coordinate Advanced MSA assignments and workflow within the interdisciplinary unit.
• Utilize advanced patient systems to support multiple clinics and manage scheduling/access to care across settings.
• Communicate effectively by phone, in person, and in writing with a variety of staff and patients.

Skills

Medical terminology

Interdisciplinary coordination

Scheduling appointments

Communication skills

Staff development

Workflow management

Education

High school diploma / GED

Job description

The U.S. Department of Veterans Affairs Health Administration Department at the Tomah VA coordinates Advanced MSA assignments and workflow within an interdisciplinary unit.

Candidates should have knowledge of scheduling patient appointments, medical terminology, and strong communication skills to support multiple clinics and care delivery models. Advanced knowledge of medical terminology and clinic flow, plus the ability to organize work and delegate tasks to meet deadlines, are essential for