Senior Medical Support Coordinator (Advanced MSA)

U.S. Department of Veterans Affairs; Topeka (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

The Supervisory Medical Support Assistant (MSA) position is located within the Veterans Community Care Service at the VA Eastern Kansas Health Care System.

The Supervisory MSA serves as the direct line supervisor for Advanced MSA and Lead MSA staff in the VA Community Care department. This professional role emphasizes leadership, expert administrative patient support, and coordination of daily care processes.

Qualifications

• Ability to collaborate with a wide range of medical clinicians to accomplish team goals.
• Experience in coordinating patient care and administrative processes.
• Proficiency in handling patient information securely and accurately.

Responsibilities

• Supervises Advanced MSA and Lead MSA staff in the Community Care department.
• Coordinates clinic scheduling and access to care across multiple clinics.
• Maintains effective communication with patient care teams and VA facilities.

Skills

Collaboration with clinicians

Interdisciplinary teamwork

Administrative patient support

Education

High school diploma or GED

Job description

The Supervisory Medical Support Assistant (MSA) position is located within the Veterans Community Care Service at the VA Eastern Kansas Health Care System.

The Supervisory MSA serves as the direct line supervisor for Advanced MSA and Lead MSA staff in the VA Community Care department. This professional role emphasizes leadership, expert administrative patient support, and coordination of daily care processes.