Senior Medical Support & Care Coordination Specialist

US-Department-of-Veterans-Affair; San Bruno (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

The Advanced Medical Support Assistant (Advanced MSA) within SFVAHCS, part of the Sierra Pacific network, supports the Office of Community Care. Applicants may be referred and tentatively selected before meeting all requirements.

The role emphasizes collaboration with clinicians, prioritization, and clear communication to ensure prompt patient access and coordinated care. It requires knowledge of MSA practices and the ability to manage duties across scheduling, referrals, and patient support

Qualifications

• Knowledge of MSA practices
• Creditable experience in a non-VA medical setting
• Experience comparable to MSA at next lower grade level
• Part-time experience creditable proportionally
• Grandfathering provision may apply for current VHA employees

Skills

Collaboration across clinicians

Prioritization and organization

Effective written and verbal沟通

Care delivery processes

Policies knowledge

Medical terminology

Job description

The Advanced Medical Support Assistant (Advanced MSA) within SFVAHCS, part of the Sierra Pacific network, supports the Office of Community Care. Applicants may be referred and tentatively selected before meeting all requirements.

The role emphasizes collaboration with clinicians, prioritization, and clear communication to ensure prompt patient access and coordinated care. It requires knowledge of MSA practices and the ability to manage duties across scheduling, referrals, and patient support