Senior Medical Support & Care Coordination Lead

U.S. Department of Veterans Affairs; Long Beach (CA); On-site; USD 63,000 - 81,000; Full time

Job summary

Department of Veterans Affairs in Long Beach, CA is seeking a Lead Medical Support Assistant to manage patient scheduling, medical records, and administrative support within the VA Long Beach Health Care System. The role focuses on coordinating appointments, updating demographics, and ensuring accurate workload credit documentation.

The position operates from 8:00am to 4:30pm, with no telework option, and belongs to the Veterans Health Administration family.

Qualifications

• Experience scheduling and coordinating patient appointments and consults.
• Maintaining medical outpatient and inpatient charts and administrative records.
• Abide by privacy and accuracy standards for demographics and insurance data.

Responsibilities

• Schedule, cancel, reschedule patient appointments and consults.
• Enter no-show information and monitor electronic wait lists.
• Prepare for clinic visits and coordinate patient care activities.
• Obtain medical information from patients and update records.
• Ensure encounter forms are completed for workload credit.
• Monitor both inpatient and outpatient appointments within the assigned area.

Skills

Appointment scheduling

Medical records management

Data entry

Patient intake

Job description

Department of Veterans Affairs in Long Beach, CA is seeking a Lead Medical Support Assistant to manage patient scheduling, medical records, and administrative support within the VA Long Beach Health Care System. The role focuses on coordinating appointments, updating demographics, and ensuring accurate workload credit documentation.

The position operates from 8:00am to 4:30pm, with no telework option, and belongs to the Veterans Health Administration family.