Senior Medical Support Assistant - Community Care Scheduler

U.S. Department of Veterans Affairs; Fort Meade (SD); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

U.S. Department of Veterans Affairs in Fort Meade, SD, seeks a Medical Support Assistant (Advanced) to provide specialized administrative patient support within an interdisciplinary care delivery model.

The role supports veterans by coordinating referrals, scheduling across community care, and maintaining accurate health records. The position emphasizes exceptional customer service, teamwork with clinicians, and the ability to prioritize tasks under tight timelines in a federal healthcare

Competenze

• KSA: All qualifying experience must be described in the application package.
• Knowledge of MSA practices and related duties as described in the job posting.

Mansioni

• Provide specialized administrative patient support within an interdisciplinary coordinated care delivery model.
• Coordinate veteran appointments through community care vendors to ensure timely care.
• Enter and manage patient data in electronic health records and scheduling systems.
• Communicate effectively with veterans and care teams to resolve scheduling or access issues.

Conoscenze

MSA Knowledge

Customer Service

Scheduling

Electronic Health Records

Interdisciplinary Care

Formazione

High school diploma

Descrizione del lavoro

U.S. Department of Veterans Affairs in Fort Meade, SD, seeks a Medical Support Assistant (Advanced) to provide specialized administrative patient support within an interdisciplinary care delivery model.

The role supports veterans by coordinating referrals, scheduling across community care, and maintaining accurate health records. The position emphasizes exceptional customer service, teamwork with clinicians, and the ability to prioritize tasks under tight timelines in a federal healthcare