Senior Medical Support Specialist — Interdisciplinary Care

U.S. Department of Veterans Affairs; Indianapolis (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant at the VA Medical Center.

The role provides specialized administrative patient support within an interdisciplinary care delivery model, coordinating across clinics and care teams to ensure timely access to care. The successful candidate will possess advanced knowledge of healthcare processes, medical terminology, and the ability to communicate effectively with clinicians and patients.

Qualifications

• Advanced knowledge of the technical health care process and access to care.
• Advanced knowledge of policies and procedures affecting patient flow and care.
• Advanced knowledge of medical terminology used by clinicians.
• Ability to collaborate with a wide range of clinicians to meet patient needs.
• Ability to set priorities and organize work to meet deadlines.

Responsibilities

• Provide specialized administrative patient support within an interdisciplinary care model.
• Coordinate appointment availability across multiple clinics and adjust schedules as needed.
• Develop and maintain communication with patient care teams and VA centers.
• Enter information into the electronic medical record and verify patient data.
• Assist with patient follow-up and pre-appointment readiness; support care coordination.

Skills

Advanced health care process

Interdisciplinary coordination

Medical terminology

Cross-team collaboration

Prioritization and organization

Effective communication

Education

High school diploma or GED

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant at the VA Medical Center.

The role provides specialized administrative patient support within an interdisciplinary care delivery model, coordinating across clinics and care teams to ensure timely access to care. The successful candidate will possess advanced knowledge of healthcare processes, medical terminology, and the ability to communicate effectively with clinicians and patients.