Senior Medical Support Assistant - Clinic Operations Lead

Veterans Health Administration; Canton Charter Township (MI); On-site; USD 67,000 - 88,000; Full time

Job summary

The Supervisory Medical Support Assistant position at the Major General Oliver W. Dillard VA Community-Based Outpatient Clinic in Canton, MI, is with the Veterans Health Administration.

This role oversees clinic operations, supervises staff, and ensures patient services meet needs across outpatient settings. Successful candidates will work with interprofessional teams, manage scheduling, and uphold HIPAA and confidentiality standards while coordinating with veterans via multiple contact

Qualifications

• Transcript/education documents may be required for qualifications.
• Federal employment requirements apply to this position.

Responsibilities

• Supervises staff and directs programs at a medical center and/or satellite clinic.
• Resolves complex issues to ensure patient services are met and makes hiring/leave decisions.
• Manages clinic operations and access, coordinating with interprofessional teams to facilitate veteran access to care.

Job description

The Supervisory Medical Support Assistant position at the Major General Oliver W. Dillard VA Community-Based Outpatient Clinic in Canton, MI, is with the Veterans Health Administration.

This role oversees clinic operations, supervises staff, and ensures patient services meet needs across outpatient settings. Successful candidates will work with interprofessional teams, manage scheduling, and uphold HIPAA and confidentiality standards while coordinating with veterans via multiple contact