Senior Medical Scheduler — Patient Care & Appointments

Paycom; Bloomington (IL); On-site; USD 32,000 - 48,000; Full time

Job summary

Paycom in Bloomington, IL is seeking a Medical Scheduling Specialist to coordinate office visits and procedures with accuracy and care. The role involves handling high call volumes, triage messaging, patient registrations, and financial transactions in a busy medical office.

The ideal candidate will have excellent communication and customer service skills, the ability to multi-task, and experience with EMR systems and understanding of medical benefits.

Qualifications

• Excellent written and verbal communication required.
• Customer service experience in a medical setting preferred.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with accuracy in registrations and scheduling.

Responsibilities

• Schedule office visits and procedures (in person or by phone).
• Assist with patient registration and financial transactions.
• Answer triage messages and view patient notes/orders.
• Maintain physicians' schedules and recall scheduling as needed.
• Check-in and check-out patients and reconcile charges daily.
• File records in EMR and prepare charts for visits.

Skills

Communication

Customer service

Multi-tasking

Attention to detail

Medical benefits knowledge

Bilingual (nice to have)

Computer proficiency

Education

High school diploma or equivalent

Tools

EMR system

Job description

Paycom in Bloomington, IL is seeking a Medical Scheduling Specialist to coordinate office visits and procedures with accuracy and care. The role involves handling high call volumes, triage messaging, patient registrations, and financial transactions in a busy medical office.

The ideal candidate will have excellent communication and customer service skills, the ability to multi-task, and experience with EMR systems and understanding of medical benefits.