Healthcare Scheduler & Patient Care Coordinator

Talentify; Bloomington (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Wellness programs

401(k) retirement plan

Life insurance

Disability insurance

Health Savings Account

Flexible Spending Accounts

Paid time off

Employee Assistance Program

Perks program discounts

Job summary

Illinois CancerCare in Bloomington is seeking a highly organized Scheduler to coordinate patient care, including scheduling follow-up visits, labs, imaging, and treatments, while supporting billing and patient communication.

This role requires a high school diploma, 3+ years in a healthcare setting, strong communication, and EMR familiarity. You will work with providers, patients, and clinical teams in a fast-paced environment, with travel to satellite clinics as needed.

Qualifications

• High school diploma or GED (required).
• 3+ years of experience in a healthcare setting (preferred).
• Strong communication, problem-solving, and multitasking skills.
• Familiarity with EMR systems and medical terminology.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update consult, vacation, and on-call calendars.
• Reschedule missed or changed appointments and confirm updates with patients.
• Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
• Respond to patient messages and voicemails in a timely and professional manner.
• Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
• Travel to satellite clinics as required.
• Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures.

Education

High school diploma or GED

Job description

Illinois CancerCare in Bloomington is seeking a highly organized Scheduler to coordinate patient care, including scheduling follow-up visits, labs, imaging, and treatments, while supporting billing and patient communication.

This role requires a high school diploma, 3+ years in a healthcare setting, strong communication, and EMR familiarity. You will work with providers, patients, and clinical teams in a fast-paced environment, with travel to satellite clinics as needed.