Senior Medical Scheduler: Patient Appointments & Coordination

Us Oncology Inc; Austin (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

US Oncology Network in Austin, TX seeks a Scheduler to support the Texas Oncology clinic. The role entails scheduling patient appointments, handling referrals, and coordinating with medical staff to ensure smooth patient flow.

The Scheduler will manage patient communications, verify insurance, collect payments, and maintain accurate EMR entries while upholding patient confidentiality and compliance with policies. The position is full-time with standard clinic hours.

Qualifications

• High school diploma or equivalent required.
• 0–3 years’ experience in a medical office preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules new patients, referrals and returning patients in the system; updates records as needed.
• Obtains insurance authorization and referrals in patient charts/EMR.
• Collects co-pays, deductibles, and other out-of-pocket amounts at the visit.
• Maintains scheduling template with physician meetings, satellite schedule, and call coverage.
• Arranges for patients to have financial counseling as needed.
• Maintains patient confidentiality and follows front office policies.
• May schedule outpatient appointments/tests/surgeries and hospital admissions as requested.

Skills

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Outlook, Word, Excel)

Job description

US Oncology Network in Austin, TX seeks a Scheduler to support the Texas Oncology clinic. The role entails scheduling patient appointments, handling referrals, and coordinating with medical staff to ensure smooth patient flow.

The Scheduler will manage patient communications, verify insurance, collect payments, and maintain accurate EMR entries while upholding patient confidentiality and compliance with policies. The position is full-time with standard clinic hours.