Senior Scheduler for Medical Office & Patient Care

US Oncology Network-wide Career Opportunities; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

US Oncology Network, through Texas Oncology in Austin, seeks a Scheduler to manage patient appointments and tests in a busy medical office. The role supports the clinic with call handling, referrals, and insurance coordination, ensuring timely, accurate scheduling and patient communication.

The ideal candidate will have 0–3 years in a medical setting, familiarity with medical terminology, and strong MS Office skills. This full-time position follows a 8:30am–5:00pm schedule in Austin, TX.

Qualifications

• High school diploma required or equivalent.
• 0–3 years experience, preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers incoming calls; assesses callers' needs and directs to appropriate personnel.
• Schedules new patients, referrals and returning patients in the computer system per guidelines.
• Obtains and enters insurance authorizations and referrals in EMR.
• Collects co-pays and other amounts at time of visit.
• Maintains scheduling templates for physician meetings and satellite schedule.
• Arranges for financial counseling as needed.
• Protects patient confidentiality and adheres to policies.
• Prepares correspondence and forms as requested.
• May schedule outpatient tests, surgeries and hospital admissions; obtain pre-certification.
• May communicate with patients about surgeries or tests and gather needed information.
• May follow up on pre-operative tests to ensure clearance for surgery.

Skills

Communication skills

Medical terminology

Office software

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

US Oncology Network, through Texas Oncology in Austin, seeks a Scheduler to manage patient appointments and tests in a busy medical office. The role supports the clinic with call handling, referrals, and insurance coordination, ensuring timely, accurate scheduling and patient communication.

The ideal candidate will have 0–3 years in a medical setting, familiarity with medical terminology, and strong MS Office skills. This full-time position follows a 8:30am–5:00pm schedule in Austin, TX.