Medical Office Scheduler: Patient Appointments

Texas Oncology; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits package (health, dent

Vision insurance

Life Insurance

Short-term disability

Long-term disability

401(k) with company match

Paid time off (PTO)

Wellness program

Tuition reimbursement

Employee assistance program

Retailer discounts

Job summary

Texas Oncology seeks a Scheduler to join The US Oncology Network at our San Antonio Medical Center clinic. The role supports patient scheduling and frontline office operations, with Monday–Friday 9:30am–6:00pm hours.

The ideal candidate has entry-level to senior-level experience in medical offices, strong communication, and familiarity with EMR systems. This is a full-time position with growth potential within Texas Oncology.

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience preferred in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Level 2: minimum three years office experience, preferably in a medical office setting.
• Level Sr: minimum five years office experience, preferably in a medical office setting.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules patient appointments and tests in computer system according to physician/office guidelines.
• Obtains and enters insurance authorization and referrals in EMR.
• Collects co-pays, deductible and other out-of-pocket amounts at visit.
• Maintains primary office scheduling template including physician meetings and call coverage.
• Arranges for patients to have financial counseling as needed.
• Protects patient confidentiality and adheres to policies and procedures.
• Covers other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/tests/surgeries and hospital admissions; obtains pre-certifications.
• May communicate scheduling details to patients and necessary parties.

Skills

Communication skills

MS Office proficiency

Medical office experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Texas Oncology seeks a Scheduler to join The US Oncology Network at our San Antonio Medical Center clinic. The role supports patient scheduling and frontline office operations, with Monday–Friday 9:30am–6:00pm hours.

The ideal candidate has entry-level to senior-level experience in medical offices, strong communication, and familiarity with EMR systems. This is a full-time position with growth potential within Texas Oncology.