Senior Medical Scheduler – Oncology Care

City of Hope; Austin (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401k plan with company match

Wellness program

Job summary

The US Oncology Network is seeking a Scheduler to join Texas Oncology in the Austin, TX area. This full-time position supports our clinic with standard 8:30am–5:00pm hours, Monday to Friday.

This role may be entry to senior level based on experience, performing front desk and scheduling duties within a busy oncology practice. Under supervision, you will handle patient calls, refer patients to the appropriate staff, manage appointments, and assist with pre-authorization and insurance processes.

Qualifications

• High school diploma or equivalent required.
• 0-3 years experience in medical office preferred.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answer all incoming calls and direct to appropriate personnel.
• Schedule new patients and referrals per physician guidelines.
• Obtain insurance authorizations and referrals in EMR.
• Collect co-pays and out-of-pocket amounts at visit.
• Maintain scheduling templates for physician meetings and satellite schedule.
• Communicate with patients about surgeries or tests and prep work.
• Follow policies to improve front office efficiency.

Skills

Excellent communication

Knowledge of medical terminology

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The US Oncology Network is seeking a Scheduler to join Texas Oncology in the Austin, TX area. This full-time position supports our clinic with standard 8:30am–5:00pm hours, Monday to Friday.

This role may be entry to senior level based on experience, performing front desk and scheduling duties within a busy oncology practice. Under supervision, you will handle patient calls, refer patients to the appropriate staff, manage appointments, and assist with pre-authorization and insurance processes.