Senior Medical Scheduler: Front Office & Care Coordination

Texas Oncology; San Antonio (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Texas Oncology is seeking a Scheduler to join our San Antonio, TX clinic. The position, available at multiple levels (1, 2, or Sr), involves scheduling patient appointments and tests, answering calls, and serving as a liaison between patients and medical staff.

You will support front-office operations and ensure timely scheduling in alignment with physician availability. The ideal candidate has healthcare office experience, strong communication, and knowledge of medical terminology.

Qualifications

• High school diploma or equivalent required.
• 0–3 years medical office experience preferred.
• Knowledge of medical terminology and coding a plus.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answers all incoming calls and directs to appropriate personnel.
• Schedules new, referred, and returning patients in the computer system.
• Obtains insurance authorization and referrals documentation.
• Collects co-pays and other out-of-pocket amounts.
• Maintains scheduling template for physician meetings and satellite schedule.
• Arranges financial counseling for patients as needed.
• Protects patient confidentiality and follows front-office policies.
• Prepares correspondence and forms as requested by supervisor.
• May schedule outpatient appointments, testing, surgeries, and hospital admissions.
• Coordinate pre-operative tests and post-operative follow-ups.

Skills

Communication skills

Microsoft Office

Medical terminology

Medical coding knowledge

Education

High school diploma or equivalent

Job description

Texas Oncology is seeking a Scheduler to join our San Antonio, TX clinic. The position, available at multiple levels (1, 2, or Sr), involves scheduling patient appointments and tests, answering calls, and serving as a liaison between patients and medical staff.

You will support front-office operations and ensure timely scheduling in alignment with physician availability. The ideal candidate has healthcare office experience, strong communication, and knowledge of medical terminology.