Medical Scheduler – Patient Appointments

Us Oncology Inc; San Antonio (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

PTO

401k with match

Wellness program

Tuition reimbursement

Employee assistance program

Discounts

Job summary

US Oncology Network in San Antonio, TX is seeking a Scheduler to support our Medical Center clinic. The role involves scheduling patient appointments and tests, handling calls, and acting as liaison between patients and medical staff. Schedule includes 9:30am–6:00pm, Monday–Friday, full-time.

Level can be 1, 2, or Sr based on experience. Requires high school diploma, 0–3 years medical office experience, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• 0–3 years’ experience in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel and pages clinic personnel as appropriate.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.

Skills

Excellent communication

MS Office proficiency

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

US Oncology Network in San Antonio, TX is seeking a Scheduler to support our Medical Center clinic. The role involves scheduling patient appointments and tests, handling calls, and acting as liaison between patients and medical staff. Schedule includes 9:30am–6:00pm, Monday–Friday, full-time.

Level can be 1, 2, or Sr based on experience. Requires high school diploma, 0–3 years medical office experience, and proficiency with Microsoft Office.