Senior Medical Office & Scheduling Coordinator

Mass General Brigham; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

403(b) retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham is seeking an organized, patient-oriented administrative professional to manage patient visits from scheduling to check-out at the MGH Bulfinch Medical Group location in Boston. The role supports billing, registration, and general office operations onsite, with opportunities to train teammates and take on specialized scheduling tasks.

Ideal candidates have 3–5 years of office experience and strong written and verbal communication, along with proficiency in Microsoft Office

Qualifications

• High School Diploma or equivalent (required).
• 3–5 years of office experience (required).
• Advanced Microsoft Office skills—Outlook, Word, Excel, and PowerPoint.
• Clear, professional written and verbal communication.
• Strong organization, time management, and attention to detail.

Responsibilities

• Be the first point of contact by phone—handle non-routine calls, capture complete messages.
• Compose, edit, and proofread emails, memos, and letters.
• Maintain daily office operations: filing, copying, scanning, printing, faxing.
• Manage time effectively and support colleagues with scheduling and tasks.
• Support scheduling, registration, and billing systems; train colleagues as needed.
• Provide specialized tasks such as scheduling and scheduling changes.

Skills

Office coordination

Written communication

Verbal communication

Organization

Education

High School Diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Mass General Brigham is seeking an organized, patient-oriented administrative professional to manage patient visits from scheduling to check-out at the MGH Bulfinch Medical Group location in Boston. The role supports billing, registration, and general office operations onsite, with opportunities to train teammates and take on specialized scheduling tasks.

Ideal candidates have 3–5 years of office experience and strong written and verbal communication, along with proficiency in Microsoft Office