Senior Medical Office Administrator

UMass Memorial Health; Franklin (MA); On-site; USD 24,000 - 44,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is seeking a detail-oriented Medical Secretary/Administrative support professional based in Franklin, MA. The role supports physicians and staff, handling dictation transcription, scheduling, billing-related tasks, and maintaining confidential records.

You will liaise with patients and departments to ensure efficient office operations. Qualifications include a high school diploma and 2–3 years of medical office experience; training in medical secretarial tasks is preferred.

Qualifications

• High School diploma.
• 6-12 months additional specialized medical secretarial/medical office training.
• 2-3 years of medical secretarial/administrative support experience.

Responsibilities

• Coordinate medical office activities and staff, including training and scheduling.
• Transcribe medical reports for physicians from dictation; produce correspondence and memos.
• Attend meetings as recording secretary; distribute agenda and minutes.
• Coordinate divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
• Prepare standard letters for routine inquiries and back-to-work authorizations.
• Arrange meetings and travel; schedule patient visits and procedures across departments.
• Coordinate internal and external meetings; greet visitors and patients with quality service.

Skills

Medical secretarial experience

Administrative support

Education

High School diploma

6-12 months medical secretarial/medical office training

Tools

Word processing

Spreadsheet

Presentation graphics

Database

Medi-Tech

IDX

Lynx

Job description

UMass Memorial Health is seeking a detail-oriented Medical Secretary/Administrative support professional based in Franklin, MA. The role supports physicians and staff, handling dictation transcription, scheduling, billing-related tasks, and maintaining confidential records.

You will liaise with patients and departments to ensure efficient office operations. Qualifications include a high school diploma and 2–3 years of medical office experience; training in medical secretarial tasks is preferred.