Senior Medical Office Administrator

C340 UMass Memorial Medical Group, Inc.; Milford (OH); On-site; USD 37,000 - 67,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians, APPs, and clinical staff in a high-volume medical office.

The role emphasizes scheduling, patient intake, documentation, billing assistance, and coordination of meetings and education programs. A HS diploma is required; medical secretary training is preferred, with experience in an academic medical setting advantageous.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Preferred: prior administrative support in an academic medical office.
• Preferred: familiarity with medical terminology, insurance authorization processes, and clinical workflows.

Responsibilities

• Schedules and coordinates inpatient and outpatient visits, procedures, and testing, coordinating with patients, caregivers, and services.
• Registers patients, verifies insurance coverage and referrals, and secures authorizations.
• Assists with new patient intake and data collection.
• Manages high-volume scheduling and patient flow for clinics and units.
• Prepares, updates, and maintains patient charts and documentation in HIPAA-compliant ways.
• Transcribes documents and handles correspondence and file maintenance.

Skills

Medical office experience

MS Office proficiency

EHR proficiency

Organizational skills

Communication skills

Confidentiality

Multi-tasking

Education

High school diploma or equivalent

Medical secretary training (preferred)

Tools

MS Office Suite

EHR systems

Job description

UMass Memorial Health is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians, APPs, and clinical staff in a high-volume medical office.

The role emphasizes scheduling, patient intake, documentation, billing assistance, and coordination of meetings and education programs. A HS diploma is required; medical secretary training is preferred, with experience in an academic medical setting advantageous.