Senior Medical Imaging PACS Engineer — Hybrid/Remote

PaxeraHealth; Newton (MA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Life insurance

Paid holidays

Paid vacation

Paid sick time

Paid personal days

Job summary

PaxeraHealth in Newton, MA, is looking for a Customer Care L3 Engineer to provide high-level technical support for healthcare imaging systems. This hybrid role requires a strong background in PACS and related healthcare IT software.

Key responsibilities include diagnosing and resolving technical issues, implementing software solutions, and collaborating with project teams. The ideal candidate will have over 5 years of relevant experience and strong communication skills.

Qualifications

• 5+ years supporting or implementing PACS or similar Healthcare IT software.
• Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE.
• Strong communication and interpersonal skills with a customer-first mindset.

Responsibilities

• Serve as the highest level of technical support for PaxeraHealth clients.
• Diagnose, troubleshoot, and resolve software and technical issues.
• Collaborate closely with project managers and engineers.

Skills

PACS support

Healthcare IT software

Windows Server

SQL Server

Networking

Scripting

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Wireshark

IIS

Apache

OpenSSL

Job description

PaxeraHealth in Newton, MA, is looking for a Customer Care L3 Engineer to provide high-level technical support for healthcare imaging systems. This hybrid role requires a strong background in PACS and related healthcare IT software.

Key responsibilities include diagnosing and resolving technical issues, implementing software solutions, and collaborating with project teams. The ideal candidate will have over 5 years of relevant experience and strong communication skills.