Senior Medical Administrative Clerk — Front Desk Lead

communitycare-centralhealth; Pflugerville (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

CommunityCare-CentralHealth is seeking a Medical Administrative Clerk to support patient check-in and front-office operations. You will assist with scheduling, billing inquiries, and act as a liaison for IT and vendors. The role may include remote support during site closures and requires strong customer service and HIPAA knowledge.

The ideal candidate has experience in registration or front-office duties within healthcare settings, and proficiency in Microsoft Office and Epic EMR is preferred.

Qualifications

• Experience in healthcare front desk/registration or similar setting.
• Knowledge of HIPAA guidelines and patient confidentiality.
• Ability to use Epic EMR and basic data metrics.

Responsibilities

• Handle patient check-in and front-office duties efficiently.
• Coordinate with admin supervisor and practice administrator for MAC clerks training.
• Open front desk, process end-of-day deposits and reports.
• Investigate patient issues, schedule appointments, and assist with billing concerns.
• Serve as SPOC for IT, vendors, and supplies; support remote operations if site closes.

Skills

Healthcare office concepts

Insurance verification

Microsoft Office

HIPAA compliance

Joint Commission guidelines

Customer service

Verbal & written communication

Epic EMR

Data metrics understanding

Education

High School Diploma or equivalent

Tools

Epic EMR

Microsoft Office

Job description

CommunityCare-CentralHealth is seeking a Medical Administrative Clerk to support patient check-in and front-office operations. You will assist with scheduling, billing inquiries, and act as a liaison for IT and vendors. The role may include remote support during site closures and requires strong customer service and HIPAA knowledge.

The ideal candidate has experience in registration or front-office duties within healthcare settings, and proficiency in Microsoft Office and Epic EMR is preferred.