Senior Medical Admin Secretary - Regional Office Lead

UMass Memorial Health; Worcester (MA); On-site; USD 24,000 - 44,000; Full time

Benefits offered by this job

Signing bonus

Generous pay differential

Full benefits

Job summary

UMass Memorial Health is seeking a Regional Medical Secretary to join its team. This 40-hour per week, fully benefited float position offers a generous differential and base pay.

The role supports physicians, staff, and academic activities across multiple locations, handling scheduling, documentation, billing, and program coordination. Must have a High School diploma (prefer medical secretary training) and at least 2 years in a medical office.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
• Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
• Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
• Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
• Collects patient copayments, processes payments, and maintains records for daily deposits.

Skills

Microsoft Office Suite

EHR systems

Communication

Education

High School diploma

Medical secretary training

Job description

UMass Memorial Health is seeking a Regional Medical Secretary to join its team. This 40-hour per week, fully benefited float position offers a generous differential and base pay.

The role supports physicians, staff, and academic activities across multiple locations, handling scheduling, documentation, billing, and program coordination. Must have a High School diploma (prefer medical secretary training) and at least 2 years in a medical office.