Senior Marketing Tech Administrator: Dynamics 365 Specialist

CliftonLarsonAllen LLP; Charlotte (NC); Remote; USD 81,000 - 155,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

CLA is seeking a Senior Marketing Technology Administrator to join our Information Technology team in Charlotte, NC. This role will be an advanced contributor and SME for our marketing platforms, including Dynamics 365 Sales and Dataverse, focusing on system adoption, integration, and process optimization.

You will collaborate with business and technical teams, manage incidents, perform fit-gap analyses, and help drive rollout of automation and BI solutions across the organization.

Qualifications

• 4 years of relevant experience required.
• Experience with Dynamics CRM or Marketing systems is preferred.

Responsibilities

• Serve as a subject matter expert for Microsoft Dynamics 365 Sales, Customer Insights - Journeys, Dataverse, and related marketing technologies.
• Manage incidents, service requests, defects, and enhancements from intake to resolution with SLAs.
• Configure and support Dataverse and model-driven apps including forms, dashboards, and flows.
• Maintain role-based security configurations and data privacy requirements.
• Support lifecycle management activities across environments and releases.
• Develop test scenarios and participate in various testing phases.
• Monitor platform health, API usage, and service updates; coordinate remediation.
• Assess release wave changes and support adoption planning.
• Support integration with enterprise apps using Dataverse APIs and connectors.
• Maintain data quality through validation, migration support, and auditing.
• Identify automation opportunities and implement improvements.
• Collaborate with security, architecture, and business teams to ensure standards.
• Maintain specifications, documentation, and deployment plans.
• Provide training and promote system adoption.

Skills

Dynamics 365

Dataverse

Power Automate

Power Apps

Power BI

Azure DevOps

GitHub

REST APIs

JavaScript

SQL

C#

Education

Bachelor's degree

Tools

XrmToolBox

Power Platform admin tools

LinkedIn Sales Navigator

Job description

CLA is seeking a Senior Marketing Technology Administrator to join our Information Technology team in Charlotte, NC. This role will be an advanced contributor and SME for our marketing platforms, including Dynamics 365 Sales and Dataverse, focusing on system adoption, integration, and process optimization.

You will collaborate with business and technical teams, manage incidents, perform fit-gap analyses, and help drive rollout of automation and BI solutions across the organization.