Senior Manager, Unified Telemetry Platform

salesforce.com, inc.; San Francisco (CA); On-site; USD 172,500 - 260,100; Full time

Job summary

Salesforce is seeking a technical leader to own the Unified Telemetry platform, architecting across client SDKs, schema registry, and ingestion layers. You will drive end-to-end delivery of core platform components that analytics, ML, and experimentation teams rely on, while building a high-performing engineering team focused on ownership and continuous improvement.

You will partner with product, data, and ML stakeholders to align on requirements, set the roadmap, and promote telemetry adoption

Qualifications

• Hands-on experience designing and operating event streaming pipelines at scale.
• Experience owning multi-platform client instrumentation including SDKs across mobile and web surfaces.
• Strong background in schema-driven development, including schema registries and event governance.

Responsibilities

• Own the technical roadmap for the Unified Telemetry platform, driving architecture decisions across unified client SDKs, schema registry, and the ingestion layer - setting the engineering standard for telemetry across the organization.
• Lead end-to-end delivery of core platform components, ensuring the pipeline reliably serves analytics, machine learning, and experimentation consumers with the data quality, latency, and availability each requires.
• Build, grow, and mentor a high-performing team of engineers - establishing operational norms, fostering a culture of ownership and continuous improvement, and running career development conversations that help each person reach their potential.
• Partner with product, data engineering, analytics, and machine learning stakeholders to align on requirements, prioritize the roadmap, and drive telemetry adoption as the platform expands to new surfaces.

Skills

Telemetry pipelines

SDKs across mobile & web

Schema-driven development

People management

AWS stack (IAM, Lambda, Kinesis, TF)

Education

Bachelor's degree in a related field

Tools

OpenTelemetry

Sentry

Datadog

Splunk

Job description

Salesforce is seeking a technical leader to own the Unified Telemetry platform, architecting across client SDKs, schema registry, and ingestion layers. You will drive end-to-end delivery of core platform components that analytics, ML, and experimentation teams rely on, while building a high-performing engineering team focused on ownership and continuous improvement.

You will partner with product, data, and ML stakeholders to align on requirements, set the roadmap, and promote telemetry adoption