Cloud Telemetry & Observability Engineer

Salesforce; San Francisco (CA); On-site; USD 149,000 - 260,000; Full time

Job summary

Salesforce is seeking engineers for Monitoring Cloud to architect, implement, deliver and operate telemetry services in the public cloud at massive scale. You will help provide insights for all development teams to detect and remediate incidents, ensuring high availability of Salesforce products for customers.

You’ll work with engineering, product and design to deliver reliable, scalable observability features, and you will present progress at tech talks and in engineering blogs to share

Qualifications

• BS/MS in Computer Science or equivalent.
• Experience building highly scalable, available, and real-time data management services.
• Experience building server-side Java in a Linux/UNIX environment.
• Experience in Python, Perl, Ruby, Go, Scala, etc. to be able to become an expert if necessary.
• Worked with time series DBs, metric collection frameworks, message bus and other aspects of data streaming and analytics platforms using Apache Kafka, OpenTSDB, ElasticSearch, Splunk or equivalent technologies.
• Some experience using SQL and/or NoSQL databases e.g. Oracle, Hbase etc.
• Good understanding of AWS technologies and operations.
• Demonstrated passion, ability, a willingness to learn quickly and a mindset to make a difference. You are an effective communicator and work equally well in a team or by yourself. You get stuff done!

Responsibilities

• Design, develop and deploy features to enhance observability services offered to teams in Salesforce.
• Demonstrate effective service ownership by monitoring their own service and taking proactive actions when incidents happen.
• Interact with customers, engaging in understanding their requirements or issues and address them in a timely manner.
• Work with engineering and product leadership to evolve the feature roadmap by participating and contributing to release planning.
• Champion efforts to reduce engineering toil, by automating manual procedures and move code to config to enhance team productivity.
• Present your work at tech talks, cloud demos and engineering blogs to show case the work and iterate using feedback.

Skills

Distributed services

Java

Python

Scala

SQL/NoSQL

AWS

Education

Bachelor's or Master's in CS or equivalent

Tools

Kafka

Elasticsearch

Spark

Hadoop

Kubernetes

Docker

Job description

Salesforce is seeking engineers for Monitoring Cloud to architect, implement, deliver and operate telemetry services in the public cloud at massive scale. You will help provide insights for all development teams to detect and remediate incidents, ensuring high availability of Salesforce products for customers.

You’ll work with engineering, product and design to deliver reliable, scalable observability features, and you will present progress at tech talks and in engineering blogs to share