Senior Manager, Strategic Technical Delivery

Triwill Group; New York (NY); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment

Health and wellness stipend

In-office perks: lunch, snacks, drinks

Relocation to NYC or SF

Job summary

Ramp is seeking a Senior Manager, Technical Consulting – Strategic to lead the team responsible for Ramp's largest and most strategic accounts. You'll own post-sales technical implementation from discovery through go-live, adoption, and expansion, working shoulder-to-shoulder with Customer Activation to hit activation milestones and time-to-value.

This role requires an experienced leader who can balance operating rigor with technical credibility, sitting across from CFOs and VPs of Finance to

Qualifications

• 8+ years in technical consulting or enterprise delivery.
• 3+ years managing individual contributors and team outcomes.
• Proven post-sales implementation for large, complex customers.
• Deep fluency in ERP/financial systems (NetSuite, Sage Intacct, Oracle, Workday, Dynamics).
• Ability to design enterprise solutions and distinguish config gaps from gaps.
• Experience building operating models between delivery and onboarding.
• Executive-level communication skills.

Responsibilities

• Lead and grow the Strategic Technical Consulting team, including hiring and coaching.
• Own post-sales technical implementation for Ramp's largest accounts.
• Co-own activation milestones with Customer Activation for time-to-value.
• Serve as escalation point for complex technical and delivery challenges.
• Define the strategic delivery model and staffing/capacity standards.
• Run delivery with operational rigor and data-driven KPIs.
• Partner with cross-functional leadership to align on roadmap and strategy.

Skills

Technical consulting

Leadership

ERP systems

APIs integrations

Executive communication

Strategic accounts

Tools

NetSuite

Sage Intacct

Oracle

Workday

Dynamics

Job description

Ramp is seeking a Senior Manager, Technical Consulting – Strategic to lead the team responsible for Ramp's largest and most strategic accounts. You'll own post-sales technical implementation from discovery through go-live, adoption, and expansion, working shoulder-to-shoulder with Customer Activation to hit activation milestones and time-to-value.

This role requires an experienced leader who can balance operating rigor with technical credibility, sitting across from CFOs and VPs of Finance to