Senior Manager, SaaS Project Delivery & Impact

Restaurant365

Austin (TX)

On-site

USD 116,000 - 174,000

Full time

4 days ago
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Benefits offered by this job

Remote/Hybrid work
Medical benefits
401k
Equity grant
Unlimited PTO
Wellness initiatives
Philanthropy events
Competitive compensation

Job summary

Restaurant365 is seeking a Senior Manager of Project Management to lead a high-performing team delivering complex SaaS onboarding for mid-market and enterprise clients. You will drive governance, schedule adherence, and quality while ensuring consistent customer outcomes across a portfolio of implementations.

The role requires 8+ years in project delivery, 3+ years of people leadership, and strong collaboration with Product, Sales, and CS teams.

Qualifications

  • 8+ years of project management or delivery experience leading SaaS initiatives.
  • 3+ years of people leadership coaching and scaling teams.
  • Experience managing enterprise SaaS implementations across multiple stakeholders.
  • Ability to establish governance and scalable delivery frameworks.
  • Strong data-driven decision making and KPI tracking.
  • AI fluency with repeatable workflows.

Responsibilities

  • Lead and develop a high-performing team of PMs and Implementation Specialists.
  • Oversee on-time delivery and quality across a portfolio of SaaS projects.
  • Allocate resources and optimize utilization while balancing capacity.
  • Standardize delivery methodologies and governance.
  • Collaborate with cross-functional partners to align project strategies.
  • Monitor KPIs and drive continuous improvement.
  • Escalate and resolve complex risks with stakeholders.
  • Support sales with RFPs, scoping, and services.
  • Travel up to 15%.

Skills

Leadership
Cross-functional collaboration
Executive presence
Analytical mindset
Communication
AI fluency

Education

PMP Certification

Tools

Jira
Smartsheet
Salesforce

Job description

Restaurant365 is seeking a Senior Manager of Project Management to lead a high-performing team delivering complex SaaS onboarding for mid-market and enterprise clients. You will drive governance, schedule adherence, and quality while ensuring consistent customer outcomes across a portfolio of implementations.

The role requires 8+ years in project delivery, 3+ years of people leadership, and strong collaboration with Product, Sales, and CS teams.

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