Senior Manager, People Systems & Workforce Insights - Remote

CSAA; New Jersey; Remote; USD 168,000 - 224,000; Full time

Benefits offered by this job

Annual bonus potential

401(k) with company match

Remote-friendly culture

Remote-first with flexible workplace

Job summary

CSAA Insurance Group is hiring a Sr Manager, People Systems & Workforce Insights to lead the People Systems & Workforce Insights function, setting the multi-year technology roadmap and governance across HR systems, analytics, and employee listening platforms. Remote role in the United States with nationwide scope.

The role requires 10+ years of experience, strong Workday expertise, and a proven track record in cross-functional leadership, data governance, and enterprise-level program delivery.

Qualifications

• 10+ years of related work experience, including 3+ years leading teams, enterprise-wide programs, or large cross-functional initiatives.
• BA/BS degree or an equivalent combination of education and experience.
• Hands-on HRIS platform expertise: Deep experience with Workday, including configuration, security, testing, and support.
• HR data, reporting, and analytics: Experience with data governance, reporting, dashboards, audits, and data quality, plus translating business questions into usable insights.
• System implementation and enhancement work: Experience leading or supporting HR system implementations, upgrades, releases, and optimization efforts across modules and business processes.
• Compliance, controls, and security: Experience handling sensitive employee data, access controls, audit support, and policy/compliance requirements within HR systems.
• Project, program and change management: Success managing enterprise projects, timelines, risks, budgets, testing cycles, change impacts, and stakeholder communication.
• Cross-functional partnership: Experience partnering with HR, payroll, IT, finance, security, compliance, and vendors to define requirements and deliver process improvements.
• Core HR functional knowledge: Strong understanding of HR processes such as org structures, compensation, benefits, recruiting, employee lifecycle events, performance, and talent data.

Responsibilities

• Set and execute the multi-year division technology strategy, roadmap, and investment priorities.
• Lead governance for HR system configuration, integrations, security, data, reporting, releases, and vendor performance.
• Oversee the division's technology budgeting, contracts, renewals, and implementation partners.
• Represent People and Community in enterprise technology, data, AI, security, and operating-model forums.
• Lead, develop, and organize the HR systems and analytics team.
• Own the division's technology intake and prioritization.
• Serve as a process owner for internal controls and ensure timely, accurate audit evidence.
• Safeguard sensitive employee data and maintain human accountability for automated or AI-assisted decisions.
• Improve platform reliability, service delivery, documentation, adoption, and self-service.

Skills

Leadership

HR data governance

Executive reporting

Cross-functional partnership

Change management

Education

BA/BS degree

Tools

Workday

Job description

CSAA Insurance Group is hiring a Sr Manager, People Systems & Workforce Insights to lead the People Systems & Workforce Insights function, setting the multi-year technology roadmap and governance across HR systems, analytics, and employee listening platforms. Remote role in the United States with nationwide scope.

The role requires 10+ years of experience, strong Workday expertise, and a proven track record in cross-functional leadership, data governance, and enterprise-level program delivery.