Senior Manager, Onboarding Programs - AI-Driven Ramp, Remote

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Influence cloud infrastructure roadmap

Senior leadership exposure

Access to advanced training tools

Job summary

Ladders is seeking a Senior Manager, Onboarding Programs to lead and scale onboarding for new sales hires in a fast-growing IT-focused organization. The role defines ramp expectations, readiness milestones, and success metrics to improve time-to-productivity, quota attainment, and retention.

Remote position with a leadership role shaping cross-functional onboarding, leveraging data-driven insights, and integrating AI tools to accelerate learning and performance.

Qualifications

• 3+ years in a revenue-generating role (e.g., SDR, AE, SE, or CSM)
• 5+ years in onboarding or enablement program management, ideally building programs from scratch
• Proficient in data analysis linking onboarding to ramp speed and quota attainment
• Skilled in Salesforce and Gong for performance analysis
• Excellent communicator capable of managing onboarding communications independently
• Proven track record of managing a program solo with measurable outcomes

Responsibilities

• Design and optimize onboarding programs for new sales hires in a growing commercial organization
• Define ramp structure, role tracks, and readiness criteria for new hires
• Own success metrics beyond completion, focusing on ramp-to-quota time and retention
• Collaborate with Product and Sales leadership to ensure relevance of the programs
• Integrate AI tools into training and coaching to enhance learning speed and depth
• Manage new-hire communications and set clear expectations throughout the onboarding process
• Provide regular ramp-status updates and cohort reporting to stakeholders

Skills

Data analysis

Communication

Program management

Leadership

Tools

Salesforce

Gong

Job description

Ladders is seeking a Senior Manager, Onboarding Programs to lead and scale onboarding for new sales hires in a fast-growing IT-focused organization. The role defines ramp expectations, readiness milestones, and success metrics to improve time-to-productivity, quota attainment, and retention.

Remote position with a leadership role shaping cross-functional onboarding, leveraging data-driven insights, and integrating AI tools to accelerate learning and performance.