Remote Staff Program Manager - AI-Driven Ops

Ladders; United States; Remote; USD 140,000 - 170,000; Full time

Benefits offered by this job

Competitive base pay

Bonuses, commissions, and equity

Hybrid-hub model supporting flexible工作

Job summary

Ladders is seeking a Staff Program Manager to lead end-to-end, cross-functional initiatives within the Enterprise Technology space. This remote role emphasizes building scalable operating models, improving visibility, collaboration, and decision-making across the organization.

You will drive AI-forward, builder-oriented methods to optimize how programs are run, reported, and continuously improved, strengthening inter-team coordination and initiative outcomes.

Qualifications

• Deep program management expertise with a track record of leading complex, multi-team initiatives
• Sound judgment in high-ambiguity situations
• Strong cross-functional instincts and trusted relationships
• A builder's mindset for improving existing systems
• Clear, direct communication skills with the ability to coach others
• AI-forward operational mindset with a focus on scalable approaches
• High-growth tech or SaaS experience preferred

Responsibilities

• Lead end-to-end execution of complex, multi-team initiatives, setting direction and sequencing work
• Build and evolve operational approaches when established playbooks do not apply
• Understand interconnections between systems and teams, thinking strategically across functions
• Resolve complex situations using deep knowledge and sound judgment
• Develop trusted cross-functional relationships to drive collaboration
• Model clear communication and coach others through difficult situations
• Lead the adoption of AI and automation to enhance initiative efficiency
• Guide the development of tools and methods for program management operational improvement
• Partner with business operations leadership for visibility of initiative health in reporting cycles

Skills

Program management

Cross-functional leadership

AI/Automation mindset

Stakeholder management

Remote collaboration

Job description

Ladders is seeking a Staff Program Manager to lead end-to-end, cross-functional initiatives within the Enterprise Technology space. This remote role emphasizes building scalable operating models, improving visibility, collaboration, and decision-making across the organization.

You will drive AI-forward, builder-oriented methods to optimize how programs are run, reported, and continuously improved, strengthening inter-team coordination and initiative outcomes.