Senior Manager, eBilling Operations & Process Excellence

Venable LLP; Washington (District of Columbia); On-site; USD 165,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with profit sharing

Paid vacation and sick time

Paid holidays

Wellness programs

Tuition reimbursement

Job summary

Venable LLP seeks a Senior Manager, eBilling Administration to lead the firm’s eBilling function. This role focuses on ensuring accurate and timely client invoicing across platforms, while driving compliance, process improvements, and operational excellence.

The ideal candidate will oversee eBilling operations, manage a team, and collaborate with attorneys, clients, and vendors to optimize workflows and implement automation. A strong background in legal billing is required.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years of law firm eBilling experience.
• 3+ years of team management experience.
• Deep expertise in legal billing workflows and eBilling systems.
• Strong communication and leadership skills.

Responsibilities

• Oversee the firm's eBilling function to ensure accurate and timely submission of invoices across client platforms.
• Lead the team responsible for meeting eBilling deadlines and resolving complex issues.
• Oversee client and matter rate overrides and reapproval processes; supervise rate analysts.
• Partner with firm leadership, Billing Managers, attorneys, clients, vendors, and technology teams to resolve issues and improve workflows.
• Develop, implement, and maintain firmwide eBilling best practices and drive process improvements and automation.
• Create and deliver training and guidance to managers, supervisors, and staff.

Skills

Leadership

eBilling expertise

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Job description

Venable LLP seeks a Senior Manager, eBilling Administration to lead the firm’s eBilling function. This role focuses on ensuring accurate and timely client invoicing across platforms, while driving compliance, process improvements, and operational excellence.

The ideal candidate will oversee eBilling operations, manage a team, and collaborate with attorneys, clients, and vendors to optimize workflows and implement automation. A strong background in legal billing is required.