Billing Specialist

King & Bishop; Boston (MA); Hybrid; USD 115,000 - 127,000; Full time

Job summary

A professional services organization is seeking an experienced E-Billing Manager to lead e-billing operations. The role requires 7+ years in legal billing, strong team management, and proficiency in Elite 3E. Responsibilities include overseeing the e-billing process, supervising billing specialists, and ensuring compliance with billing standards. The position starts as 100% onsite for 6 months, transitioning to a hybrid schedule. Competitive salary of $115 - 127k based on experience is offered.

Qualifications

• 7+ years of legal billing experience, preferably within a law firm environment.
• Proven experience managing or leading a billing team.
• Hands-on experience with Elite 3E billing software.

Responsibilities

• Co-lead and oversee the end-to-end e-billing process.
• Supervise and support a team of billing specialists.
• Ensure timely generation and distribution of invoices.
• Collaborate with attorneys and clients to address billing inquiries.

Skills

Legal billing expertise

Team management

Microsoft Excel

Analytical skills

Communication skills

Tools

Elite 3E

Job description

Onsite: 100% onsite for the first 6 months, then hybrid schedule.

Duration: Perm/direct hire

Salary: $115 - 127k depending on experience

Overview

We are partnering with a professional services organization to identify an experienced E-Billing Manager to co-lead and manage e-billing operations. This individual will play a critical role in ensuring accurate, compliant, and timely billing processes while supporting internal teams and maintaining strong client relationships.

This is a leadership opportunity for someone who combines deep legal billing expertise with strong operational and team management capabilities.

Key Responsibilities

• Co-lead and oversee the end-to-end e-billing process, ensuring accuracy and compliance with client billing guidelines
• Review, submit, and manage e-bills through electronic billing platforms
• Supervise and support a team of billing specialists, providing guidance and resolving escalations
• Ensure timely generation, review, and distribution of invoices
• Collaborate cross-functionally with attorneys, clients, and internal departments to address billing inquiries and discrepancies
• Monitor billing performance, revenue trends, and reporting metrics
• Identify process improvement opportunities to enhance efficiency and accuracy
• Maintain strong client relationships and ensure a high level of service throughout the billing cycle
• Ensure compliance with legal billing standards and client-specific requirements

Qualifications

Required:

• 7+ years of legal billing experience, preferably within a law firm environment
• Proven experience managing or leading a billing team
• Hands-on experience with Elite 3E billing software
• Strong understanding of legal billing practices and compliance requirements
• Advanced proficiency in Microsoft Excel and financial reporting tools
• Excellent communication and interpersonal skills
• Strong analytical, organizational, and problem-solving abilities

Preferred:

• Experience with time and expense management systems