Senior Manager, Community Partnerships & Training

Global Refuge; Baltimore (MD); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision on first day

Paid time off: 20 vacation days, 12 S,

12+ weeks parental leave

403(b) with 3% company contribution +

Job summary

Global Refuge seeks a Senior Program Officer for Community Partnerships to lead the Community Partnership team and coordinate onboarding of new affiliates. The role includes providing technical assistance, developing site proposals, and managing partner relations across the RIS division.

You will oversee training initiatives, organize events, and ensure compliance while collaborating with PIR teams to support resettlement partners and maintain robust partner networks.

Qualifications

• Undergraduate degree in social work or related field with supervisory experience.
• Experience in local or national resettlement offices; prior Reception and Placement or Matching Grant preferred.
• Experience working with refugees, immigrants, or limited English speakers.
• Strong networking, marketing, and relationship management skills.
• Experience with contract and cooperative agreement compliance; delivering training and TA.
• Ability to write and edit proposals with strong attention to detail.
• Willingness to travel up to 10%.

Responsibilities

• Provide strategic direction to the Community Partnership team.
• Conduct informational sessions for organizations joining the Global Refuge network.
• Proactively engage local/state actors to establish a new resettlement office.
• Ensure onboarding and training of new resettlement partners.
• Provide technical assistance and support new site development.
• Manage affiliate contact information and ensure systems are up to date.
• Organize network-wide training and coordinate annual trainings.
• Manage in-person training events for new directors and affiliate staff.
• Manage the external spaces on GlobalRefugeConnect and LMS.
• Create, update, disseminate programmatic materials.
• Collaborate with PIR teams to ensure resettlement partners are supported.
• Collaborate across units to fulfill PIR program compliance.
• Represent Global Refuge in meetings with external stakeholders.
• Other duties as assigned.

Skills

Supervisory experience

Networking

Relationship management

Proposal writing

Attention to detail

Verbal and written communication

Organizational skills

Team building

Education

Undergraduate degree in social sciences/related field

Tools

Microsoft Office (PowerPoint, Excel, Word)

Database management

Web-based platforms

Job description

Global Refuge seeks a Senior Program Officer for Community Partnerships to lead the Community Partnership team and coordinate onboarding of new affiliates. The role includes providing technical assistance, developing site proposals, and managing partner relations across the RIS division.

You will oversee training initiatives, organize events, and ensure compliance while collaborating with PIR teams to support resettlement partners and maintain robust partner networks.