Program Officer, Refugee Employment & Partnerships

Global Refuge; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Global Refuge seeks a Program Officer to support the Wilson Fish Bridge to Employment program, advancing refugee employment services and community integration. You will coordinate onboarding, monitor subaward partners, provide training and technical assistance, and ensure ORR compliance while collaborating with internal teams and external stakeholders.

Reporting to the Associate Director, you will help manage contracts, reporting, and knowledge management, travel up to 25%, and contribute to

Qualifications

• Undergraduate degree in social work, social sciences, nonprofit management, or related field.
• Minimum of three years of relevant experience serving refugees, immigrants, or people with limited English proficiency; ORR programs experience preferred.
• Knowledge of employment services, workforce development, refugee economic integration, English language services, and participant-centered service delivery.
• Experience interpreting and ensuring compliance with federal grants, cooperative agreements, contracts, subawards, and applicable policies and regulations.
• Experience designing and overseeing partner monitoring, performance improvement, CQI, and risk-management processes.
• Experience delivering training and technical assistance to service providers or partners.
• Ability to collect, analyze, interpret, and communicate program information to assess compliance, outcomes, trends, and performance.
• Strong writing, editing, analysis, and reporting skills; ability to interpret technical requirements and contribute to proposals.
• Strong relationship-management, networking, and interpersonal skills; collaborate with stakeholders.
• Excellent organizational and project-management skills; manage multiple priorities with attention to detail.
• Ability to adapt to changing priorities, exercise sound judgment, and stay action-oriented.
• Proficiency in Word, Excel, and PowerPoint; familiarity with LMS and databases.

Responsibilities

• Coordinate onboarding, informational sessions, and training for subaward partner staff and stakeholders.
• Manage partner relationships and maintain current contact information and records.
• Collaborate with Programs Admin, Finance, and internal teams on contracts, subawards, and MOUs.
• Monitor and evaluate subaward partners for quality, performance, and compliance with ORR requirements.
• Provide technical assistance on program implementation, documentation, reporting, service delivery, and compliance.
• Plan and conduct remote and on-site monitoring visits and stakeholder meetings.
• Prepare monitoring reports, corrective action plans, and desk audits; follow up on issues.
• Track timely submission of quarterly, semiannual, annual, and other programmatic reports.
• Support development of monitoring tools, procedures, training materials, SOPs, and resources.
• Manage program content in Global Refuge Connect and LMS; share resources with stakeholders.
• Collaborate with employers, workforce development orgs, and community partners to share best practices.
• Perform other duties as assigned.

Skills

Relationship management

Communication

Project management

Analytical skills

Policy compliance

Training & TA delivery

Education

Undergraduate degree in social work, social sciences, nonprofit management, or related field

Tools

Microsoft Word

Excel

PowerPoint

Databases

LMS

Job description

Global Refuge seeks a Program Officer to support the Wilson Fish Bridge to Employment program, advancing refugee employment services and community integration. You will coordinate onboarding, monitor subaward partners, provide training and technical assistance, and ensure ORR compliance while collaborating with internal teams and external stakeholders.

Reporting to the Associate Director, you will help manage contracts, reporting, and knowledge management, travel up to 25%, and contribute to