Senior Manager, Client Growth & Insights

Circana; Chicago (IL); Hybrid; USD 70,000 - 82,000; Full time

Benefits offered by this job

Bonus pay

Medical/Dental/Vision insurance

401(k)

Job summary

Circana is seeking a Senior Manager in the Retail Client Insights team to drive client growth by aligning Circana's data and software solutions with client goals. You will translate complex data into actionable insights and lead cross-functional collaboration to deliver measurable outcomes.

The role requires 3–5 years in syndicated data/analytics, remote work capability, and strong stakeholder management. This position offers a bonus-eligible package and comprehensive benefits in the US market.

Qualifications

• 3-5 years of experience with syndicated data, analytics, account management, or related fields.
• Retail experience and/or General Merchandise experience is preferred.
• Excellent knowledge of Excel, PowerPoint and Word, and ability to mine large amounts of data.
• Effective team player and proven ability to work remotely as well as with clients across virtual and diverse teams.
• Strong project and workload management and proactive management of internal and external stakeholder expectations.
• Ability to engage in a consultative manner with clients at all levels when helping solve/manage deliverables and critical business challenges.
• Effective communication and interpersonal skills with the ability to adapt communication style to the audience and the ability to understand and respond to another's point of view.

Responsibilities

• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana's data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Services, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise: Stay current on trends in general merchandise to position Circana as a thought leader and trusted advisor.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana's proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.
• Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.

Skills

Effectively Presents Solutions

Knows the Buying Influences

Manages Buyer Indifference

Understand Customer Needs

Being Resilient

Manages Ambiguity

Tools

Excel

PowerPoint

Word

Job description

Circana is seeking a Senior Manager in the Retail Client Insights team to drive client growth by aligning Circana's data and software solutions with client goals. You will translate complex data into actionable insights and lead cross-functional collaboration to deliver measurable outcomes.

The role requires 3–5 years in syndicated data/analytics, remote work capability, and strong stakeholder management. This position offers a bonus-eligible package and comprehensive benefits in the US market.