Senior Manager, AI‑Enabled CRM & Sales Transformation

Capgemini Invent

San Francisco (CA)

On-site

USD 165,000 - 220,000

Full time

8 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Paid time off 12-25 days

Medical, dental, vision coverage

401(k) and retirement plans

Life and disability insurance

Employee assistance program

Other local benefits

Job summary

Capgemini Invent in San Francisco is seeking a Senior Manager to lead CRM and sales transformation engagements, advising on CRM strategy, sales operating models, and AI-enabled selling. You will collaborate with leadership to shape pursuits, design architectures, and ensure value realization across Salesforce, Dynamics 365, and related platforms.

The role demands deep expertise in CRM, experience driving multi-disciplinary teams, and a track record of delivering measurable revenue growth.

Qualifications

Seven or more years in CRM and sales transformation or enterprise technology transformation.
Experience leading Salesforce or Microsoft Dynamics 365 programs through production and adoption.
Practical understanding of agentic and generative AI in sales with governance.

Responsibilities

Lead enterprise CRM and sales transformation engagements across Salesforce and Microsoft Dynamics 365 through end-to-end delivery.
Design future-state sales operating models and transformation roadmaps to increase revenue per employee.
Shape AI-enabled sales strategies with governance and human oversight.
Co-lead business development, including proposals, estimations and executive presentations.
Direct multidisciplinary teams across design, architecture, engineering, data, and change management.