Senior Manager: AI‑Driven CRM & Sales Transformation

Frog

Chicago (IL)

On-site

USD 165,000 - 220,000

Full time

10 days ago

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Benefits offered by this job

Benefits package

Travel up to 30%

Job summary

Capgemini Invent's frog practice seeks a Senior Manager, Sales & CRM Transformation to lead complex client engagements in CRM strategy, sales operating models, and AI-enabled transformation across Salesforce and Dynamics 365. You will drive value realization, engage executives, and shape scalable solutions.

You will collaborate with leadership to pursue opportunities, guide cross-disciplinary teams, and ensure delivery excellence with governance and stakeholder alignment.

Qualifications

Seven+ years in CRM and sales transformation or related consulting.
Experience leading Salesforce or Dynamics 365 programs through production and adoption.
Understanding of AI in sales and governance with human handoff.

Responsibilities

Lead enterprise CRM and sales transformation engagements across Salesforce and Dynamics 365.
Design future-state sales operating models and transformation roadmaps.
Shape AI-enabled sales strategies with governance and human oversight.
Co-lead business development, proposals, and client presentations.
Direct multidisciplinary teams across design, architecture, data, and change management.

Skills

AI literacy

Systems thinking

Executive communication

Workshop facilitation

Technical authority

Design thinking

Storytelling

CRM transformation

Sales strategy

Education

Bachelor's degree or equivalent

Tools

Salesforce

Dynamics 365

Job description

You will collaborate with leadership to pursue opportunities, guide cross-disciplinary teams, and ensure delivery excellence with governance and stakeholder alignment.

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